Structured prospective-client intake
- 1. Input
- Inbound call or web inquiry from a prospective client
- 2. AI-Assisted Step
- States clearly that no attorney-client relationship is formed and collects structured matter-type and contact fields
- 3. Human Checkpoint
- Intake specialist or attorney reviews conflict-check fields and determines next step
- 4. Approved System Action
- Populates draft intake record in practice management system